Logistics serving our customers
The TechnoAlpin Logistics Department handles what would appear to be a very simple job, in other words shipping all the equipment ordered by customers. In reality, the job is made up of many aspects such as understanding what is the best shipping method in order to protect the interests of the company and, especially, to meet the requirements of the customer.
It is necessary to be aware of, and anticipate, the possible difficulties during transportation and unloading. Most TechnoAlpin customers, in fact, by the very nature of their work, are located in places that are not always easy to reach. What the TechnoAlpin Logistics Department in fact does is try to reduce problems to a minimum by analyzing the project and the order in its finest details from the start, considering the type of transport (ship, air, truck), possible customs problems due to the shipment destination or transit country (for example, there are particular rules in Australia, China, Serbia and Argentina) or very tight delivery times. The Department, thanks to its experience and sharing of problems and solutions, has proven itself remarkably well in recent years: logistics and the company's shipping capacity have improved considerably. For the 4,000 shipments organized in 2013 and the more than 2,000 this year, TechnoAlpin always manages to satisfy even those customers that are the farthest away, organizing dozens of containers for Australia and New Zealand, China, Korea, South Africa, Russia, as well as the United States and South America. Every day, dozens of fan guns and lances are loaded onto trucks or containers, where they are fastened and then shipped.
But not only: in addition to entering and checking orders and organizing transportation to the various work sites, Logistics also coordinates the Bolzano warehouse. In addition to the snow guns, TechnoAlpin also handles the transportation of all the equipment and the pump stations, pre-assembled at the factory. For the Logistics employees, impassable routes and limitations on imports are a real challenge that they face every day.