Reliable worldwide after-sales service

TechnoAlpin has service teams at ten service centers, guaranteeing a worldwide after-sales service and access to contact persons. The service centers are located in Bolzano (Italy), Flüelen (Switzerland), Dardilly (France), Volders (Austria), Munich (Germany), Denver (USA), Sunne (Sweden), Beijing (China), Žilina (Slovakia) and Moscow (Russia). From there the service team will travel to any site in order to sort out all kinds of issues. The service team can be contacted on the service hotline or by email around the clock and is on hand to provide customers with professional and reliable technical support if they are experiencing problems with snow guns or pumping stations.

Fast and effective customer service

One important part of the TechnoAlpin after-sales service center is the spare parts store which was automated in 2016 and is now located in Volders (Austria). There is a dedicated team there in charge of administrating the international spare parts management system. This move has enabled the company to reduce waiting times and to guarantee processing of customer inquiries.

TechnoAlpin guarantees rapid and reliable service for customers all over the world, attaching particular importance to sustainability. Naturally, all the services are guaranteed over the entire service life of the snowmaking system.