Reporting a cybersecurity incident

PSIRT – Reporting product security incidents

Note

Please use this form to report an actively exploited vulnerability or a serious security incident related to our products, software solutions, or digital components. For all other inquiries, such as troubleshooting, repairs, maintenance, or warranty claims, please contact the appropriate service department at www.technoalpin.com/en/service.

Please do not submit any passwords, login credentials, confidential customer information, or personal data unless they are crucial to the analysis. If there is an immediate danger to people, plants, or safe operation, stop the activity concerned – if you are able – and also contact our service department.

Type of Incident

Which product or system is affected?*

Serial Number / Product Version / System

When did you first notice the incident?*

How was the incident discovered?*

Please describe the incident in as much detail as possible*

Do you have any photos, documents, screenshots, etc. available?

What impacts have you observed?

Other*

Is the incident still happening?

Criticality assessment

Have you taken any action?

Has the incident already been disclosed or made public?*

Have third parties already been informed about the incident?

Reporter's details

All personal information is optional. If you wish to remain anonymous, please do not fill out the following fields.

First name / last name

Organization / operation

Telephone

Privacy

By submitting this form, you agree that the personal data you provide electronically on this website (such as: (name, email address, etc.) will be used by us for the purpose specified in each case, stored securely, and not disclosed to third parties. For more information on this and on your right to withdraw your consent, please refer to our Privacy Policy.

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