05.07.2024

23/24 年度令人难忘的客户体验活动:回顾

2023/24 年度有许多令人兴奋和难忘的客户体验活动。天冰为来自世界各地的客户提供了一次独特的机会,让他们可以了解天冰作为造雪行业的市场领导者的能力,认识天冰的创新产品,参观天冰的大本营。客户们可以在体验活动中深入了解天冰的历史,参观天冰先进的生产设施,并认识天冰产品背后热情的员工。

每次客户体验活动,除了轻松的娱乐项目外,有两个固定的参观项目:天冰总部的办公地和生产基地。
 

天冰位于博尔扎诺的生产基地特别值得一提,天冰所有的高品质产品都产自这里。参观者们还有机会参观天冰令人震撼的陈列室、组装生产车间、现代化高架仓库、机械仓库以及行业领先的炮式造雪机和喷枪的生产车间。这样,我们的客户就可以全面了解和亲身体验制造一台优质造雪机的过程。每次体验活动的另一个重点活动是参观天冰的总部。在这里,参观者可以参观天冰的营销部、研发部、软件部(ATASS 和 Snowmaster)、PLC 编程部、采购部、物流部、销售部、项目规划和绘图部、合同管理部和服务部。著名的天冰研究院就位于我们的总部,每年约有 350 名客户在这里接受培训。

在天冰,我们为自己是行业中的佼佼者而感到自豪,我们为能亲自接待这么多客户并带他们参观我们在博尔扎诺的大本营而感到高兴。上一季度,我们接待了来自世界各地的近 60 位客户和 330 多位客人。客户体验活动带给每位参与者独特的体验,留下了许多难忘的瞬间。
 

我们期待在下一季度为客户组织更多精彩的体验活动,持续为客户提供天冰的顶级服务。

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